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NSW1U Network Server—Troubleshooting
Kontron IP Network Server NSW1U
Product Guide, rev. 1.4 December 2009
90
7.6 BIOS Error Messages
When a recoverable error occurs during the POST, the BIOS displays an error message describing the
problem.
CPU Fault
Identify processor
failure
front center of
server board
(DS4J1)
Amber On = Fault
5v Standby
Identify 5v standby
power on state
Front left board Amber On = 5v standby power on
Power LED
Identify the power
state of the system
Control Panel Green
Off = Power is off (off or S5)
On = Power on or S0)
Slow Blink = Low power
state (S1 – S3)
Table 9. BIOS Error Messages (Sheet 1 of 2)
Error Message Explanation
GA20 Error
An error occurred with Gate A20 when switching to protected
mode during the memory test.
Pri Master HDD Error
Pri Slave HDD Error
Sec Master HDD Error
Sec Slave HDD Error
Could not read sector from corresponding drive.
Pri Master Drive - ATAPI Incompatible Pri
Slave Drive - ATAPI Incompatible Sec
Master Drive - ATAPI Incompatible Sec
Slave Drive - ATAPI Incompatible
Corresponding drive is not an ATAPI (Advanced Technology
Attachment Packet Interface) device. Run Setup to make sure
device is selected correctly.
A: Drive Error No response from diskette drive.
CMOS Battery Low The battery may be losing power. Replace the battery soon.
CMOS Display Type Wrong
The display type is different from what has been stored in CMOS.
Check Setup to make sure type is correct.
CMOS Checksum Bad
The CMOS checksum is incorrect. CMOS memory may have been
corrupted. Run Setup to reset values.
CMOS Settings Wrong
CMOS values are not the same as the last boot. Either these values
have been corrupted or the battery has failed.
CMOS Date/Time Not Set
The time and/or date values stored in CMOS are invalid. Run Setup
to set correct values.
DMA Error
Error during read/write test of DMA (Direct Memory Access)
controller.
FDC Failure Error occurred trying to access diskette drive controller.
HDC Failure Error occurred trying to access hard disk controller.
Checking NVRAM.....
NVRAM (Non-Volatile Random Access Memory) is being checked to
see if it is valid.
Update OK! NVRAM was invalid and has been updated.
Updated Failed NVRAM was invalid but was unable to be updated.
Keyboard Error
Error in the keyboard connection. Make sure keyboard is
connected properly.
KB/Interface Error Keyboard interface test failed.
Table 8. LED Definitions
LED Name Function Location Color Notes
- Product Guide 1
- Rev. 1.4 1
- Contents 3
- NSW1U Network Server—Contents 4
- Contents—NSW1U Network Server 5
- Revision History 7
- 1 Introduction 9
- 1.3 Product Accessories 10
- •System drivers 11
- • Firmware and BIOS updates 11
- 2.1 Server Components 14
- 2.2 Back Panel 15
- 2.3 NSW1U Server Front Panels 16
- AF000816rev3 17
- AF000817rev 18
- AF000818 19
- 2.5.1 Front Panel Features 20
- AF000750 21
- 2.8 Hard Disk Drives 22
- 2.9 Riser Card Assembly 22
- 2.10 Power Supply 22
- 2.11 System Cooling 22
- AF000830 23
- 2.12 Hardware Requirements 24
- 3.1 Before You Begin 25
- AF000876rev 26
- AF000875 27
- AF000880 28
- 3.3.1.1 Jumper Blocks 29
- 3.3.1.4 BIOS Select Jumper 30
- DIMM Sockets 32
- 3.3.3.1 Installing DIMMs 34
- AF000775 35
- 19, “A” and “B”) 37
- AF000769 38
- AF000770 38
- AF000773 39
- AF000877 41
- 4.1 Before You Begin 45
- AF000820 48
- TS000407 49
- TS000409 50
- TS000410 51
- TS000411 52
- TS000213 53
- TS000214 54
- 4.5.2 Installing the RMM2 55
- GCM3 ModuleRMM Module 56
- AF000884 57
- AF000887 58
- AF000888 59
- AF000886 60
- TS000504 61
- TS000505 62
- TS000506 62
- TS000507 63
- TS000508 64
- 5.1 Before You Begin 65
- TS000404 66
- TS000405 67
- TS000406 68
- AF000896 69
- AF000897 71
- AF000894 72
- AF000895 72
- AF000898 74
- AF000899 75
- TS000416 77
- TS000417 78
- 5.6.2 Running Setup 79
- 6 Server Utilities 80
- 6.2 Updating the BIOS 81
- Yes] [NO] 81
- 6.2.1.2 Obtaining the Update 82
- 6.3 Clearing the CMOS 82
- 6.4 Clearing the Password 83
- 7 Troubleshooting 84
- 7.5 LED Information 89
- 7.6 BIOS Error Messages 90
- 7.6.1 BIOS POST Beep Codes 91
- Table 11. BMC Beep Codes 92
- 8 Warranty 93
- A.1 Emissions Disclaimer 94
- A.2 Intended Uses 94
- A.3 Safety Cautions 96
- Wichtige Sicherheitshinweise 97
- Consignes de sécurité 99
- B.2.1 FCC (USA) 106
- B.2.4 VCCI (Japan) 107
- B.2.5 BSMI (Taiwan) 107
- B.2.6 Korean RRL Compliance 108
- Appendix C: Getting Help 109
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